App connects residents to city government - News, Weather and Classifieds for Southern New England

App connects residents to city government

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FALL RIVER, Mass. -

The city of Fall River wants to stay in touch with residents, and now it has an app for that.

"Whether it's 5 in the afternoon or 5 in the morning, we are now connected with our citizens on issues that are non-emergency happenings here in the city," Mayor Will Flanagan said.

All you need is a cellphone equipped with the Commonwealth Connect smartphone app. It's free in any app store.

"That will put you in constant communications with myself and all of my department heads, and you are allowed to take a picture and file reports," Flanagan said.

The interface is simple to use and allows residents to, for example, report a clogged storm drain in times of heavy rain or a flooded street.

By communicating this information with this app, the city can respond quickly and efficiently.

"I think it will actually help out the city a lot because there are potholes everywhere. There's potholes, missing curbs, people everywhere doing stupid things. This app would be phenomenal," said Bradley Mello, a Fall River resident.

The city of Fall River is funding the app through a shared grant with the city of Boston. Of a $400,000 grant awarded to Boston, Fall River will receive $5,000 every year for the next three years to maintain the app.

"You can see all the issues submitted from in your neighborhood as well," said Julia Ramaccia of SeeClickFix.

The app officially launched Thursday.

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